{"ai_json_enabled":true,"answer":"Annex uses evidence during delivery rather than treating quality as a final inspection step. We took a risk based approach to testing to ensure good coverage of the highest priority features within the timeframe. The ART website testing was a short, tidy piece of work which highlights the testing expertise we have at Annex. Depending on the engagement, evidence can come from research, prototype validation, functional or accessibility testing, analytics and stakeholder feedback. The success measures should follow the real user and service goals; Annex does not publish one universal metric for every quality assurance & acceptance testing project.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Quality Assurance & Acceptance Testing","category_slug":"quality-assurance-testing","confidence":"grounded_in_approved_public_brain","conversation_stage":"validation","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-11T04:46:59+00:00","display_date":"2026-09-11","editor_images":[{"alt":"ActewAGL \u2014 Online Plan Selection","description":"Laptop screen displaying a welcome page for choosing a utility plan","source":"annex_v7_preloaded","source_image_id":"annex_real_018","url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a3d83582efddf6826019_projects-actew-client-portal-desktop.png"}],"freshness_warning":"","id":"annex-qa-14-09","image_ids":["annex_real_033","annex_real_032","annex_real_034","annex_real_018","annex_real_008","annex_real_025","annex_real_023","annex_real_031","annex_real_016","annex_real_003"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/674cd5c3c4ff191c5b15ee2f_projects-ART-testing-mobile.png","inline_image":false,"inline_image_role":"","json_url":"/answer/how-are-usability-quality-or-risk-checked-during-quality-assurance-and-acceptance-testing-work.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"preloaded_inline_media":true,"preloaded_inline_media_version":"annex-v7","public_disclaimer":"","publish_status":"published","published_at":"2026-09-11T04:46:59+00:00","question":"How are usability, quality or risk checked during Quality Assurance & Acceptance Testing work?","question_intent":"quality","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"how-are-usability-quality-or-risk-checked-during-quality-assurance-and-acceptance-testing-work","source":"approved_annex_public_brain","source_record_ids":["annex-projects-quick-quality-assurance-01","annex-projects-helping-energy-innovators-power-ahead-02","annex-capabilities-experience-design-01","annex-orientation-government"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/quick-quality-assurance","https://www.annex.com.au/projects/helping-energy-innovators-power-ahead","https://www.annex.com.au/capabilities/experience-design","https://www.annex.com.au/case-studies"],"status":"published","tags":["quality-assurance-testing","quality","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"}