{"ai_json_enabled":true,"answer":"Annex's published work does not point to a single mandatory toolset for web applications & customer portals. Using Drupal 8 and its multilingual capability, the team created a website that can automatically translate English content into over 64 languages using google translate, and also allow manual human translation to be published when they were made available. Our approach was to build foundational elements, components, and patterns as part of a design system that supports Drupal's existing patterns and mark-up and be implemented accurately and consistently by any development team in readiness for the site to be taken into Drupal 8/9. Prototypes, technical proofs, testing and platform choices are used when they help answer a real project question; the technology is selected around the client landscape and intended service rather than the other way around.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Web Applications & Customer Portals","category_slug":"web-applications-customer-portals","confidence":"grounded_in_approved_public_brain","conversation_stage":"options","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-11T04:46:59+00:00","display_date":"2026-09-11","editor_images":[],"freshness_warning":"","id":"annex-qa-10-06","image_ids":["annex_real_015","annex_real_017","annex_real_016","annex_real_010","annex_real_006","annex_real_027","annex_real_032","annex_real_003","annex_real_028","annex_real_025"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a2b22bef2f6986f9b032_projects-health-desktop1.png","inline_image":false,"inline_image_role":"","json_url":"/answer/how-technical-does-a-client-need-to-be-to-work-with-annex-on-web-applications-and-customer-portals.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"public_disclaimer":"","publish_status":"published","published_at":"2026-09-11T04:46:59+00:00","question":"How technical does a client need to be to work with Annex on Web Applications & Customer Portals?","question_intent":"method","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"how-technical-does-a-client-need-to-be-to-work-with-annex-on-web-applications-and-customer-portals","source":"approved_annex_public_brain","source_record_ids":["annex-projects-a-personalised-customer-portal-01","annex-projects-always-up-to-date-information-on-covid-19-01","annex-projects-building-a-sustainable-user-interface-01","annex-projects-covid-19-updates-in-your-language-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/a-personalised-customer-portal","https://www.annex.com.au/projects/always-up-to-date-information-on-covid-19","https://www.annex.com.au/projects/building-a-sustainable-user-interface","https://www.annex.com.au/projects/covid-19-updates-in-your-language"],"status":"published","tags":["web-applications-customer-portals","method","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"}