{"ai_json_enabled":true,"answer":"A useful published example is **Building a sustainable user interface**. WGEA sought the expertise of our Design team to improve the current user interface (UI) design for their website, to enhance their users\u2019 experience whilst staying aligned to the equity of their brand. Our approach was to build foundational elements, components, and patterns as part of a design system that supports Drupal's existing patterns and mark-up and be implemented accurately and consistently by any development team in readiness for the site to be taken into Drupal 8/9. It is relevant because it shows Annex applying experience design & ux to a real delivery problem rather than describing the capability only in theory. The exact scope of a future engagement would still depend on that client's users, constraints and existing environment.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Experience Design & UX","category_slug":"experience-design-ux","confidence":"grounded_in_approved_public_brain","conversation_stage":"proof","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-11T04:46:59+00:00","display_date":"2026-09-11","editor_images":[{"alt":"AMSA \u2014 Maritime Project Hero","description":"Aerial view of ocean waves breaking over shallow water","source":"annex_v7_preloaded","source_image_id":"annex_real_005","url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/60f11494a93c1b31141d7875_projects-amsa-header-large.jpeg"},{"alt":"Australian Energy Regulator \u2014 Digital Guidance","description":"Person viewing energy regulation guidance webpage on tablet","source":"annex_v7_preloaded","source_image_id":"annex_real_003","url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/645c32b71b6e61ada0ec1cab_63f7fe9981f9dbcb2f8a8421_Image%2520%2526%2520video%2520area%2520-%252016_9.png"}],"freshness_warning":"","id":"annex-qa-03-07","image_ids":["annex_real_030","annex_real_010","annex_real_006","annex_real_009","annex_real_001","annex_real_003","annex_real_028","annex_real_005","annex_real_033","annex_real_024"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a74932a7fbc10210a333_WGEA_DS_Desktop.png","inline_image":true,"inline_image_role":"inline_contextual_or_project_evidence","json_url":"/answer/what-can-buyers-learn-from-annex-case-studies-about-experience-design-and-ux.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"preloaded_inline_media":true,"preloaded_inline_media_version":"annex-v7","public_disclaimer":"","publish_status":"published","published_at":"2026-09-11T04:46:59+00:00","question":"What can buyers learn from Annex case studies about Experience Design & UX?","question_intent":"proof","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"what-can-buyers-learn-from-annex-case-studies-about-experience-design-and-ux","source":"approved_annex_public_brain","source_record_ids":["annex-projects-building-a-sustainable-user-interface-01","annex-projects-ics-project-01","annex-projects-uncovering-relevancy-in-a-redundant-website-01","annex-capabilities-experience-design-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/building-a-sustainable-user-interface","https://www.annex.com.au/projects/ics-project","https://www.annex.com.au/projects/uncovering-relevancy-in-a-redundant-website","https://www.annex.com.au/capabilities/experience-design"],"status":"published","tags":["experience-design-ux","proof","annex","initial-seed","image-enhanced"],"updated_at":"2026-09-11T03:15:00+00:00"}