{"ai_json_enabled":true,"answer":"Before going deep into experience design & ux, the project needs a shared view of the problem, the users, the important stakeholders and the current environment. Its capabilities bring together service design, experience design, architecture and development, delivery management and ongoing enhanced services. Experience Design (UX) draws on insights and evidence to shape the way users interact and experience digital products and services. Annex's published methods also make content, integrations, accessibility, operational workflow and delivery constraints relevant when they affect the outcome. That context allows the team to choose an approach without pretending the solution is known before discovery.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Experience Design & UX","category_slug":"experience-design-ux","confidence":"grounded_in_approved_public_brain","conversation_stage":"decision","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-11T04:46:59+00:00","display_date":"2026-09-11","editor_images":[],"freshness_warning":"","id":"annex-qa-03-10","image_ids":["annex_real_001","annex_real_006","annex_real_010","annex_real_003","annex_real_009","annex_real_012","annex_real_020","annex_real_018","annex_real_008","annex_real_014"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/645c32b71b6e611deaec1ca1_63f70b7271de2292b280d28f_ImageArea.png","inline_image":false,"inline_image_role":"","json_url":"/answer/what-decisions-should-stakeholders-make-early-in-a-experience-design-and-ux-engagement.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"public_disclaimer":"","publish_status":"published","published_at":"2026-09-11T04:46:59+00:00","question":"What decisions should stakeholders make early in a Experience Design & UX engagement?","question_intent":"decision","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"what-decisions-should-stakeholders-make-early-in-a-experience-design-and-ux-engagement","source":"approved_annex_public_brain","source_record_ids":["annex-capabilities-experience-design-01","annex-capabilities-service-design-01","annex-orientation-identity","annex-projects-building-a-sustainable-user-interface-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/capabilities/experience-design","https://www.annex.com.au/capabilities/service-design","https://www.annex.com.au/capabilities","https://www.annex.com.au/projects/building-a-sustainable-user-interface"],"status":"published","tags":["experience-design-ux","decision","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"}