{"ai_json_enabled":true,"answer":"Annex's published work does not point to a single mandatory toolset for multilingual & inclusive digital services. Using Drupal 8 and its multilingual capability, the team created a website that can automatically translate English content into over 64 languages using google translate, and also allow manual human translation to be published when they were made available. Annex worked with the Administrative Review Tribunal (ART) to provide independent testing of the newly built Administrative Review Tribunal (ART) website. Prototypes, technical proofs, testing and platform choices are used when they help answer a real project question; the technology is selected around the client landscape and intended service rather than the other way around.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Multilingual & Inclusive Digital Services","category_slug":"multilingual-inclusive-digital-services","confidence":"grounded_in_approved_public_brain","conversation_stage":"options","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-11T04:46:59+00:00","display_date":"2026-09-11","editor_images":[],"freshness_warning":"","id":"annex-qa-21-06","image_ids":["annex_real_008","annex_real_009","annex_real_025","annex_real_007","annex_real_031","annex_real_012","annex_real_022","annex_real_019","annex_real_021","annex_real_015"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/60f1151191348e6fdda587e3_HA-COVID-19IYL-Desktop.png","inline_image":false,"inline_image_role":"","json_url":"/answer/what-methods-or-technical-choices-matter-most-in-multilingual-and-inclusive-digital-services.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"public_disclaimer":"","publish_status":"published","published_at":"2026-09-11T04:46:59+00:00","question":"What methods or technical choices matter most in Multilingual & Inclusive Digital Services?","question_intent":"method","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"what-methods-or-technical-choices-matter-most-in-multilingual-and-inclusive-digital-services","source":"approved_annex_public_brain","source_record_ids":["annex-capabilities-experience-design-01","annex-projects-covid-19-updates-in-your-language-01","annex-projects-quick-quality-assurance-01","annex-articles-the-curveball-that-was-2020-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/capabilities/experience-design","https://www.annex.com.au/projects/covid-19-updates-in-your-language","https://www.annex.com.au/projects/quick-quality-assurance","https://www.annex.com.au/articles/the-curveball-that-was-2020"],"status":"published","tags":["multilingual-inclusive-digital-services","method","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"}