{"ai_json_enabled":true,"answer":"The easy mistake is to scope digital products & services too narrowly. Iterative Architecture & Design Hypotheses were validated through early prototype testing and technical proof of concepts, ensuring solutions were feasible and aligned with user behaviour, learning goals, and technical constraints. The learning experience platform is designed to empower learners at scale with personalised tools while showcasing iCanStudy\u2019s innovative approach. Annex's examples show that accessibility, legacy technology, content structure, integrations, governance, scale, deadlines and stakeholder needs can all change the right answer. Surfacing those constraints early is part of reducing the risk of solving the wrong problem well.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Digital Products & Services","category_slug":"digital-products-services","confidence":"grounded_in_approved_public_brain","conversation_stage":"constraint","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-11T04:46:59+00:00","display_date":"2026-09-11","editor_images":[{"alt":"Administrative Review Tribunal \u2014 Testing","description":"Person working on dual monitors with keyboard and mouse in office","source":"annex_v7_preloaded","source_image_id":"annex_real_032","url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6a61aafa3774288af36da6c7_674cd5a9418af7ad25a0ff77_woman-testing-2.png"}],"freshness_warning":"","id":"annex-qa-01-05","image_ids":["annex_real_013","annex_real_001","annex_real_018","annex_real_014","annex_real_005","annex_real_032","annex_real_015","annex_real_016","annex_real_025","annex_real_027"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/613fdd8c0f07ad17c22659cb_reflections-on-2020.png","inline_image":false,"inline_image_role":"","json_url":"/answer/what-problems-can-digital-products-and-services-help-uncover-before-they-become-expensive.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"preloaded_inline_media":true,"preloaded_inline_media_version":"annex-v7","public_disclaimer":"","publish_status":"published","published_at":"2026-09-11T04:46:59+00:00","question":"What problems can Digital Products & Services help uncover before they become expensive?","question_intent":"risk","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"what-problems-can-digital-products-and-services-help-uncover-before-they-become-expensive","source":"approved_annex_public_brain","source_record_ids":["annex-projects-ics-project-01","annex-capabilities-technical-design-and-development-01","annex-capabilities-01","annex-orientation-tech"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/ics-project","https://www.annex.com.au/capabilities/technical-design-and-development","https://www.annex.com.au/capabilities"],"status":"published","tags":["digital-products-services","risk","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"}