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The resulting design system is now available and being used for the ActewAGL development and design teams to guide and speed up the delivery of their ongoing retail and platform transformation. With ActewAGL undergoing a digital transformation in order to stay competitive in the energy sector, they identified a need for all their digital marketing to promote consistency, clarity, and quality in all customer facing channels, including Evo Energy, ActewAGL and Icon Water. Annex's published work suggests diagnosing the underlying service, content, experience and technology constraints before locking into a solution. That is when accessibility & wcag becomes useful: when the organisation needs to understand the real problem, not merely commission another feature.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Accessibility & WCAG","category_slug":"accessibility-wcag","confidence":"grounded_in_approved_public_brain","conversation_stage":"problem","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-11T04:46:59+00:00","display_date":"2026-09-11","editor_images":[{"alt":"ActewAGL \u2014 Customer Portal Hero","description":"Illuminated curved light sculptures installed on a polished floor","source":"annex_v7_preloaded","source_image_id":"annex_real_017","url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a38a55c42b31027b6d63_projects-actew-client-portal-headerL.jpeg"}],"freshness_warning":"","id":"annex-qa-13-02","image_ids":["annex_real_032","annex_real_033","annex_real_023","annex_real_024","annex_real_017","annex_real_034","annex_real_016","annex_real_008","annex_real_013","annex_real_035"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6a61aafa3774288af36da6c7_674cd5a9418af7ad25a0ff77_woman-testing-2.png","inline_image":false,"inline_image_role":"","json_url":"/answer/when-does-accessibility-and-wcag-become-the-right-place-to-start-a-digital-project.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"preloaded_inline_media":true,"preloaded_inline_media_version":"annex-v7","public_disclaimer":"","publish_status":"published","published_at":"2026-09-11T04:46:59+00:00","question":"When does Accessibility & WCAG become the right place to start a digital project?","question_intent":"fit","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"when-does-accessibility-and-wcag-become-the-right-place-to-start-a-digital-project","source":"approved_annex_public_brain","source_record_ids":["annex-projects-covid-19-updates-in-your-language-01","annex-projects-creating-consistent-experiences-01","annex-projects-enabling-businesses-to-hire-veterans-01","annex-projects-quick-quality-assurance-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/covid-19-updates-in-your-language","https://www.annex.com.au/projects/creating-consistent-experiences","https://www.annex.com.au/projects/enabling-businesses-to-hire-veterans","https://www.annex.com.au/projects/quick-quality-assurance"],"status":"published","tags":["accessibility-wcag","fit","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"Annex approaches building and testing digital experiences so more people can use them by combining the disciplines needed to test both desirability and feasibility. The resulting design system is now available and being used for the ActewAGL development and design teams to guide and speed up the delivery of their ongoing retail and platform transformation. Annex worked with the Administrative Review Tribunal (ART) to provide independent testing of the newly built Administrative Review Tribunal (ART) website. The pattern across its published work is discovery first, evidence where it is useful, and then iterative design and technical delivery rather than a fixed one-size-fits-all method.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Accessibility & WCAG","category_slug":"accessibility-wcag","confidence":"grounded_in_approved_public_brain","conversation_stage":"approach","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-11T04:46:59+00:00","display_date":"2026-09-11","editor_images":[],"freshness_warning":"","id":"annex-qa-13-03","image_ids":["annex_real_033","annex_real_032","annex_real_016","annex_real_026","annex_real_011","annex_real_023","annex_real_005","annex_real_022","annex_real_028","annex_real_009"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/674cd5c3c4ff191c5b15ee2f_projects-ART-testing-mobile.png","inline_image":false,"inline_image_role":"","json_url":"/answer/how-does-annex-approach-building-and-testing-digital-experiences-so-more-people-can-use-them.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"public_disclaimer":"","publish_status":"published","published_at":"2026-09-11T04:46:59+00:00","question":"How does Annex approach building and testing digital experiences so more people can use them?","question_intent":"approach","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"how-does-annex-approach-building-and-testing-digital-experiences-so-more-people-can-use-them","source":"approved_annex_public_brain","source_record_ids":["annex-projects-covid-19-updates-in-your-language-01","annex-projects-creating-consistent-experiences-01","annex-projects-enabling-businesses-to-hire-veterans-01","annex-projects-quick-quality-assurance-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/covid-19-updates-in-your-language","https://www.annex.com.au/projects/creating-consistent-experiences","https://www.annex.com.au/projects/enabling-businesses-to-hire-veterans","https://www.annex.com.au/projects/quick-quality-assurance"],"status":"published","tags":["accessibility-wcag","approach","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"The connection matters because design, content, development and manual testing influence the same end-to-end experience. The resulting design system is now available and being used for the ActewAGL development and design teams to guide and speed up the delivery of their ongoing retail and platform transformation. Following a comprehensive design and content strategy the team implemented a design and content style guide. Annex's published capability model brings those concerns together so that a decision in one area does not quietly create a problem somewhere else in the service or platform.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Accessibility & WCAG","category_slug":"accessibility-wcag","confidence":"grounded_in_approved_public_brain","conversation_stage":"connection","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-11T04:46:59+00:00","display_date":"2026-09-11","editor_images":[],"freshness_warning":"","id":"annex-qa-13-04","image_ids":["annex_real_032","annex_real_033","annex_real_013","annex_real_006","annex_real_007","annex_real_002","annex_real_034","annex_real_012","annex_real_015","annex_real_008"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6a61aafa3774288af36da6c7_674cd5a9418af7ad25a0ff77_woman-testing-2.png","inline_image":false,"inline_image_role":"","json_url":"/answer/how-does-accessibility-and-wcag-connect-with-design-content-development-and-manual-testing.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"public_disclaimer":"","publish_status":"published","published_at":"2026-09-11T04:46:59+00:00","question":"How does Accessibility & WCAG connect with design, content, development and manual testing?","question_intent":"connection","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"how-does-accessibility-and-wcag-connect-with-design-content-development-and-manual-testing","source":"approved_annex_public_brain","source_record_ids":["annex-projects-covid-19-updates-in-your-language-01","annex-projects-creating-consistent-experiences-01","annex-projects-enabling-businesses-to-hire-veterans-01","annex-projects-quick-quality-assurance-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/covid-19-updates-in-your-language","https://www.annex.com.au/projects/creating-consistent-experiences","https://www.annex.com.au/projects/enabling-businesses-to-hire-veterans","https://www.annex.com.au/projects/quick-quality-assurance"],"status":"published","tags":["accessibility-wcag","connection","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"The easy mistake is to scope accessibility & wcag too narrowly. We took a risk based approach to testing to ensure good coverage of the highest priority features within the timeframe. Annex worked with the Administrative Review Tribunal (ART) to provide independent testing of the newly built Administrative Review Tribunal (ART) website. Annex's examples show that accessibility, legacy technology, content structure, integrations, governance, scale, deadlines and stakeholder needs can all change the right answer. Surfacing those constraints early is part of reducing the risk of solving the wrong problem well.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Accessibility & WCAG","category_slug":"accessibility-wcag","confidence":"grounded_in_approved_public_brain","conversation_stage":"constraint","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-11T04:46:59+00:00","display_date":"2026-09-11","editor_images":[{"alt":"Home Affairs \u2014 Mobile Border Information","description":"Australian Government COVID-19 border updates webpage on smartphone","source":"annex_v7_preloaded","source_image_id":"annex_real_025","url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a65d0942bbb3639269ae_HA-COVID19-Mobile_1.png"}],"freshness_warning":"","id":"annex-qa-13-05","image_ids":["annex_real_032","annex_real_033","annex_real_008","annex_real_025","annex_real_004","annex_real_003","annex_real_005","annex_real_023","annex_real_006","annex_real_012"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6a61aafa3774288af36da6c7_674cd5a9418af7ad25a0ff77_woman-testing-2.png","inline_image":false,"inline_image_role":"","json_url":"/answer/what-problems-can-accessibility-and-wcag-help-uncover-before-they-become-expensive.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"preloaded_inline_media":true,"preloaded_inline_media_version":"annex-v7","public_disclaimer":"","publish_status":"published","published_at":"2026-09-11T04:46:59+00:00","question":"What problems can Accessibility & WCAG help uncover before they become expensive?","question_intent":"risk","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"what-problems-can-accessibility-and-wcag-help-uncover-before-they-become-expensive","source":"approved_annex_public_brain","source_record_ids":["annex-projects-quick-quality-assurance-01","annex-projects-covid-19-updates-in-your-language-01","annex-projects-creating-consistent-experiences-01","annex-projects-enabling-businesses-to-hire-veterans-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/quick-quality-assurance","https://www.annex.com.au/projects/covid-19-updates-in-your-language","https://www.annex.com.au/projects/creating-consistent-experiences","https://www.annex.com.au/projects/enabling-businesses-to-hire-veterans"],"status":"published","tags":["accessibility-wcag","risk","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"Annex's published work does not point to a single mandatory toolset for accessibility & wcag. Using Drupal 8 and its multilingual capability, the team created a website that can automatically translate English content into over 64 languages using google translate, and also allow manual human translation to be published when they were made available. Annex worked with the Administrative Review Tribunal (ART) to provide independent testing of the newly built Administrative Review Tribunal (ART) website. Prototypes, technical proofs, testing and platform choices are used when they help answer a real project question; the technology is selected around the client landscape and intended service rather than the other way around.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Accessibility & WCAG","category_slug":"accessibility-wcag","confidence":"grounded_in_approved_public_brain","conversation_stage":"options","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-11T04:46:59+00:00","display_date":"2026-09-11","editor_images":[],"freshness_warning":"","id":"annex-qa-13-06","image_ids":["annex_real_032","annex_real_033","annex_real_011","annex_real_010","annex_real_028","annex_real_026","annex_real_015","annex_real_001","annex_real_020","annex_real_008"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6a61aafa3774288af36da6c7_674cd5a9418af7ad25a0ff77_woman-testing-2.png","inline_image":false,"inline_image_role":"","json_url":"/answer/what-methods-or-technical-choices-matter-most-in-accessibility-and-wcag.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"public_disclaimer":"","publish_status":"published","published_at":"2026-09-11T04:46:59+00:00","question":"What methods or technical choices matter most in Accessibility & WCAG?","question_intent":"method","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"what-methods-or-technical-choices-matter-most-in-accessibility-and-wcag","source":"approved_annex_public_brain","source_record_ids":["annex-projects-covid-19-updates-in-your-language-01","annex-projects-creating-consistent-experiences-01","annex-projects-enabling-businesses-to-hire-veterans-01","annex-projects-quick-quality-assurance-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/covid-19-updates-in-your-language","https://www.annex.com.au/projects/creating-consistent-experiences","https://www.annex.com.au/projects/enabling-businesses-to-hire-veterans","https://www.annex.com.au/projects/quick-quality-assurance"],"status":"published","tags":["accessibility-wcag","method","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"A useful published example is **Quick quality assurance**. Annex worked with the Administrative Review Tribunal (ART) to provide independent testing of the newly built Administrative Review Tribunal (ART) website. The Administrative Review Tribunal (ART) required independent acceptance testing of the newly built Administrative Review Tribunal (ART) website. It is relevant because it shows Annex applying accessibility & wcag to a real delivery problem rather than describing the capability only in theory. The exact scope of a future engagement would still depend on that client's users, constraints and existing environment.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Accessibility & WCAG","category_slug":"accessibility-wcag","confidence":"grounded_in_approved_public_brain","conversation_stage":"proof","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-11T04:46:59+00:00","display_date":"2026-09-11","editor_images":[{"alt":"Home Affairs \u2014 Chinese Mobile Information","description":"Mobile screen showing Australian Government health COVID-19 information in Chinese","source":"annex_v7_preloaded","source_image_id":"annex_real_009","url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/60f11511f143c22f01274da6_HA-COVID19IYL-Mobile.png"},{"alt":"ActewAGL \u2014 Voltage Design System","description":"Laptop screen showing Voltage design system webpage and team illustration","source":"annex_v7_preloaded","source_image_id":"annex_real_022","url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a53c1f475506042b221f_projects-actew-design-system-desktop1.png"}],"freshness_warning":"","id":"annex-qa-13-07","image_ids":["annex_real_032","annex_real_033","annex_real_031","annex_real_022","annex_real_009","annex_real_019","annex_real_030","annex_real_018","annex_real_020","annex_real_001"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6a61aafa3774288af36da6c7_674cd5a9418af7ad25a0ff77_woman-testing-2.png","inline_image":true,"inline_image_role":"inline_contextual_or_project_evidence","json_url":"/answer/which-annex-project-best-shows-accessibility-and-wcag-in-practice.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"preloaded_inline_media":true,"preloaded_inline_media_version":"annex-v7","public_disclaimer":"","publish_status":"published","published_at":"2026-09-11T04:46:59+00:00","question":"Which Annex project best shows Accessibility & WCAG in practice?","question_intent":"proof","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"which-annex-project-best-shows-accessibility-and-wcag-in-practice","source":"approved_annex_public_brain","source_record_ids":["annex-projects-quick-quality-assurance-01","annex-projects-covid-19-updates-in-your-language-01","annex-projects-creating-consistent-experiences-01","annex-projects-enabling-businesses-to-hire-veterans-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/quick-quality-assurance","https://www.annex.com.au/projects/covid-19-updates-in-your-language","https://www.annex.com.au/projects/creating-consistent-experiences","https://www.annex.com.au/projects/enabling-businesses-to-hire-veterans"],"status":"published","tags":["accessibility-wcag","proof","annex","initial-seed","image-enhanced"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"Yes, that can be possible; Annex's published work includes delivery inside existing technical and organisational environments rather than only greenfield builds. Throughout the development process, Annex worked with Pragma Partners content writers and created a pre-production environment where DVA content was created, migrated and reviewed using the publishing workflow. Annex worked with the Administrative Review Tribunal (ART) to provide independent testing of the newly built Administrative Review Tribunal (ART) website. The sensible starting point is to identify what already works, what is constraining the service, and where integration or incremental change is safer than unnecessary replacement. The answer for an existing website, application or design system would depend on its actual condition and dependencies.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Accessibility & WCAG","category_slug":"accessibility-wcag","confidence":"grounded_in_approved_public_brain","conversation_stage":"implementation","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-11T04:46:59+00:00","display_date":"2026-09-11","editor_images":[],"freshness_warning":"","id":"annex-qa-13-08","image_ids":["annex_real_033","annex_real_032","annex_real_036","annex_real_007","annex_real_022","annex_real_008","annex_real_010","annex_real_014","annex_real_020","annex_real_029"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/674cd5c3c4ff191c5b15ee2f_projects-ART-testing-mobile.png","inline_image":false,"inline_image_role":"","json_url":"/answer/can-annex-work-with-an-existing-website-application-or-design-system-rather-than-starting-again-from-scratch.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"public_disclaimer":"","publish_status":"published","published_at":"2026-09-11T04:46:59+00:00","question":"Can Annex work with an existing website, application or design system rather than starting again from scratch?","question_intent":"collaboration","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"can-annex-work-with-an-existing-website-application-or-design-system-rather-than-starting-again-from-scratch","source":"approved_annex_public_brain","source_record_ids":["annex-projects-quick-quality-assurance-01","annex-projects-covid-19-updates-in-your-language-01","annex-projects-creating-consistent-experiences-01","annex-projects-enabling-businesses-to-hire-veterans-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/quick-quality-assurance","https://www.annex.com.au/projects/covid-19-updates-in-your-language","https://www.annex.com.au/projects/creating-consistent-experiences","https://www.annex.com.au/projects/enabling-businesses-to-hire-veterans"],"status":"published","tags":["accessibility-wcag","collaboration","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"Annex uses evidence during delivery rather than treating quality as a final inspection step. Annex worked with the Administrative Review Tribunal (ART) to provide independent testing of the newly built Administrative Review Tribunal (ART) website. The ART website testing was a short, tidy piece of work which highlights the testing expertise we have at Annex. Depending on the engagement, evidence can come from research, prototype validation, functional or accessibility testing, analytics and stakeholder feedback. The success measures should follow the real user and service goals; Annex does not publish one universal metric for every accessibility & wcag project.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Accessibility & WCAG","category_slug":"accessibility-wcag","confidence":"grounded_in_approved_public_brain","conversation_stage":"validation","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-11T04:46:59+00:00","display_date":"2026-09-11","editor_images":[{"alt":"ActewAGL \u2014 Design System Workshop","description":"Colorful sticky notes and scraps on a dark office table","source":"annex_v7_preloaded","source_image_id":"annex_real_020","url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a4eef5af9856239d13af_projects-actew-design-system-headerL.jpeg"}],"freshness_warning":"","id":"annex-qa-13-09","image_ids":["annex_real_033","annex_real_032","annex_real_023","annex_real_035","annex_real_013","annex_real_004","annex_real_012","annex_real_011","annex_real_036","annex_real_020"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/674cd5c3c4ff191c5b15ee2f_projects-ART-testing-mobile.png","inline_image":false,"inline_image_role":"","json_url":"/answer/how-does-annex-keep-accessibility-and-wcag-grounded-in-evidence-rather-than-assumptions.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"preloaded_inline_media":true,"preloaded_inline_media_version":"annex-v7","public_disclaimer":"","publish_status":"published","published_at":"2026-09-11T04:46:59+00:00","question":"How does Annex keep Accessibility & WCAG grounded in evidence rather than assumptions?","question_intent":"quality","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"how-does-annex-keep-accessibility-and-wcag-grounded-in-evidence-rather-than-assumptions","source":"approved_annex_public_brain","source_record_ids":["annex-projects-quick-quality-assurance-01","annex-projects-covid-19-updates-in-your-language-01","annex-projects-creating-consistent-experiences-01","annex-projects-enabling-businesses-to-hire-veterans-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/quick-quality-assurance","https://www.annex.com.au/projects/covid-19-updates-in-your-language","https://www.annex.com.au/projects/creating-consistent-experiences","https://www.annex.com.au/projects/enabling-businesses-to-hire-veterans"],"status":"published","tags":["accessibility-wcag","quality","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"Before going deep into accessibility & wcag, the project needs a shared view of the problem, the users, the important stakeholders and the current environment. Following a comprehensive design and content strategy the team implemented a design and content style guide. Throughout the development process, Annex worked with Pragma Partners content writers and created a pre-production environment where DVA content was created, migrated and reviewed using the publishing workflow. Annex's published methods also make content, integrations, accessibility, operational workflow and delivery constraints relevant when they affect the outcome. That context allows the team to choose an approach without pretending the solution is known before discovery.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Accessibility & WCAG","category_slug":"accessibility-wcag","confidence":"grounded_in_approved_public_brain","conversation_stage":"decision","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-11T04:46:59+00:00","display_date":"2026-09-11","editor_images":[],"freshness_warning":"","id":"annex-qa-13-10","image_ids":["annex_real_033","annex_real_032","annex_real_016","annex_real_017","annex_real_021","annex_real_014","annex_real_010","annex_real_006","annex_real_027","annex_real_008"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/674cd5c3c4ff191c5b15ee2f_projects-ART-testing-mobile.png","inline_image":false,"inline_image_role":"","json_url":"/answer/what-should-a-client-clarify-before-beginning-work-around-accessibility-and-wcag.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"public_disclaimer":"","publish_status":"published","published_at":"2026-09-11T04:46:59+00:00","question":"What should a client clarify before beginning work around Accessibility & WCAG?","question_intent":"decision","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"what-should-a-client-clarify-before-beginning-work-around-accessibility-and-wcag","source":"approved_annex_public_brain","source_record_ids":["annex-projects-covid-19-updates-in-your-language-01","annex-projects-creating-consistent-experiences-01","annex-projects-enabling-businesses-to-hire-veterans-01","annex-projects-quick-quality-assurance-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/covid-19-updates-in-your-language","https://www.annex.com.au/projects/creating-consistent-experiences","https://www.annex.com.au/projects/enabling-businesses-to-hire-veterans","https://www.annex.com.au/projects/quick-quality-assurance"],"status":"published","tags":["accessibility-wcag","decision","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"}]}