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Practical AI used to ingest, enrich and convert complex documents into structured, accessible web content with human review. An efficient and easy-to-use content management system (CMS) for managing the review and publishing of documents and other web content. Annex describes a project where its multidisciplinary team designed an AI-based document digitisation pipeline, a content management workflow and an accessible web front end. In practical terms, the aim is more structured, searchable and usable digital content, with the shape of the work determined by the users, systems and delivery context.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"AI & Document Digitisation","category_slug":"ai-document-digitisation","confidence":"grounded_in_approved_public_brain","conversation_stage":"clarification","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-11T04:46:59+00:00","display_date":"2026-09-11","editor_images":[],"freshness_warning":"","id":"annex-qa-17-01","image_ids":["annex_real_011","annex_real_019","annex_real_031","annex_real_025","annex_real_030","annex_real_015","annex_real_013","annex_real_035","annex_real_022","annex_real_002"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/60f1156deb38b5d4730ceb4a_DVA-Desktop.png","inline_image":false,"inline_image_role":"","json_url":"/answer/what-does-ai-and-document-digitisation-mean-in-the-way-annex-approaches-digital-work.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"public_disclaimer":"","publish_status":"published","published_at":"2026-09-11T04:46:59+00:00","question":"What does AI & Document Digitisation mean in the way Annex approaches digital work?","question_intent":"overview","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"what-does-ai-and-document-digitisation-mean-in-the-way-annex-approaches-digital-work","source":"approved_annex_public_brain","source_record_ids":["annex-orientation-ai","annex-capabilities-technical-design-and-development-01","annex-articles-from-disconnected-documents-to-a-user-friendly-website-02","annex-articles-from-disconnected-documents-to-a-user-friendly-website-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/articles/from-disconnected-documents-to-a-user-friendly-website","https://www.annex.com.au/capabilities/technical-design-and-development"],"status":"published","tags":["ai-document-digitisation","overview","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"A strong signal is when valuable information is locked in Word and PDF files that are difficult to use online. We created an AI-based document digitisation pipeline to convert Word and PDF documents into a user-friendly web format. Annex describes a project where its multidisciplinary team designed an AI-based document digitisation pipeline, a content management workflow and an accessible web front end. Annex's published work suggests diagnosing the underlying service, content, experience and technology constraints before locking into a solution. That is when ai & document digitisation becomes useful: when the organisation needs to understand the real problem, not merely commission another feature.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"AI & Document Digitisation","category_slug":"ai-document-digitisation","confidence":"grounded_in_approved_public_brain","conversation_stage":"problem","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-11T04:46:59+00:00","display_date":"2026-09-11","editor_images":[{"alt":"AMSA \u2014 Mobile Collaboration Interface","description":"Mobile screen showing a business collaboration space summary interface","source":"annex_v7_preloaded","source_image_id":"annex_real_006","url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/60f114a19f67392037e51a8f_projects-amsa-mobile.png"}],"freshness_warning":"","id":"annex-qa-17-02","image_ids":["annex_real_026","annex_real_005","annex_real_009","annex_real_019","annex_real_011","annex_real_017","annex_real_004","annex_real_006","annex_real_003","annex_real_015"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a6b8fcdb9027dd999a92_HA-SVCR_HeaderL.jpeg","inline_image":false,"inline_image_role":"","json_url":"/answer/when-does-ai-and-document-digitisation-become-the-right-place-to-start-a-digital-project.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"preloaded_inline_media":true,"preloaded_inline_media_version":"annex-v7","public_disclaimer":"","publish_status":"published","published_at":"2026-09-11T04:46:59+00:00","question":"When does AI & Document Digitisation become the right place to start a digital project?","question_intent":"fit","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"when-does-ai-and-document-digitisation-become-the-right-place-to-start-a-digital-project","source":"approved_annex_public_brain","source_record_ids":["annex-orientation-ai","annex-capabilities-technical-design-and-development-01","annex-articles-from-disconnected-documents-to-a-user-friendly-website-02","annex-articles-from-disconnected-documents-to-a-user-friendly-website-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/articles/from-disconnected-documents-to-a-user-friendly-website","https://www.annex.com.au/capabilities/technical-design-and-development"],"status":"published","tags":["ai-document-digitisation","fit","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"Annex approaches using AI to turn document-heavy information into structured web content with human review by combining the disciplines needed to test both desirability and feasibility. Following a kick-off and immersion workshop, we conducted desktop research, journey mapping, backstage process mapping, technical research, solution design, and a full content audit. Annex describes a project where its multidisciplinary team designed an AI-based document digitisation pipeline, a content management workflow and an accessible web front end. The pattern across its published work is discovery first, evidence where it is useful, and then iterative design and technical delivery rather than a fixed one-size-fits-all method.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"AI & Document Digitisation","category_slug":"ai-document-digitisation","confidence":"grounded_in_approved_public_brain","conversation_stage":"approach","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-11T04:46:59+00:00","display_date":"2026-09-11","editor_images":[],"freshness_warning":"","id":"annex-qa-17-03","image_ids":["annex_real_031","annex_real_010","annex_real_021","annex_real_013","annex_real_014","annex_real_035","annex_real_032","annex_real_024","annex_real_026","annex_real_011"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6743934836f0308d189e3b3f_continuous-learning-cover.png","inline_image":false,"inline_image_role":"","json_url":"/answer/how-does-annex-approach-using-ai-to-turn-document-heavy-information-into-structured-web-content-with-human-review.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"public_disclaimer":"","publish_status":"published","published_at":"2026-09-11T04:46:59+00:00","question":"How does Annex approach using AI to turn document-heavy information into structured web content with human review?","question_intent":"approach","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"how-does-annex-approach-using-ai-to-turn-document-heavy-information-into-structured-web-content-with-human-review","source":"approved_annex_public_brain","source_record_ids":["annex-orientation-ai","annex-capabilities-technical-design-and-development-01","annex-articles-from-disconnected-documents-to-a-user-friendly-website-02","annex-articles-from-disconnected-documents-to-a-user-friendly-website-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/articles/from-disconnected-documents-to-a-user-friendly-website","https://www.annex.com.au/capabilities/technical-design-and-development"],"status":"published","tags":["ai-document-digitisation","approach","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"The connection matters because metadata, information architecture, Drupal, Azure and accessibility influence the same end-to-end experience. An efficient and easy-to-use content management system (CMS) for managing the review and publishing of documents and other web content. Annex describes a project where its multidisciplinary team designed an AI-based document digitisation pipeline, a content management workflow and an accessible web front end. Annex's published capability model brings those concerns together so that a decision in one area does not quietly create a problem somewhere else in the service or platform.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"AI & Document Digitisation","category_slug":"ai-document-digitisation","confidence":"grounded_in_approved_public_brain","conversation_stage":"connection","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-11T04:46:59+00:00","display_date":"2026-09-11","editor_images":[],"freshness_warning":"","id":"annex-qa-17-04","image_ids":["annex_real_001","annex_real_036","annex_real_002","annex_real_016","annex_real_018","annex_real_014","annex_real_028","annex_real_020","annex_real_030","annex_real_035"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/645c32b71b6e611deaec1ca1_63f70b7271de2292b280d28f_ImageArea.png","inline_image":false,"inline_image_role":"","json_url":"/answer/how-does-ai-and-document-digitisation-connect-with-metadata-information-architecture-drupal-azure-and-accessibility.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"public_disclaimer":"","publish_status":"published","published_at":"2026-09-11T04:46:59+00:00","question":"How does AI & Document Digitisation connect with metadata, information architecture, Drupal, Azure and accessibility?","question_intent":"connection","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"how-does-ai-and-document-digitisation-connect-with-metadata-information-architecture-drupal-azure-and-accessibility","source":"approved_annex_public_brain","source_record_ids":["annex-orientation-ai","annex-capabilities-technical-design-and-development-01","annex-articles-from-disconnected-documents-to-a-user-friendly-website-02","annex-articles-from-disconnected-documents-to-a-user-friendly-website-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/articles/from-disconnected-documents-to-a-user-friendly-website","https://www.annex.com.au/capabilities/technical-design-and-development"],"status":"published","tags":["ai-document-digitisation","connection","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"The easy mistake is to scope ai & document digitisation too narrowly. We created an AI-based document digitisation pipeline to convert Word and PDF documents into a user-friendly web format. Annex describes a project where its multidisciplinary team designed an AI-based document digitisation pipeline, a content management workflow and an accessible web front end. Annex's examples show that accessibility, legacy technology, content structure, integrations, governance, scale, deadlines and stakeholder needs can all change the right answer. Surfacing those constraints early is part of reducing the risk of solving the wrong problem well.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"AI & Document Digitisation","category_slug":"ai-document-digitisation","confidence":"grounded_in_approved_public_brain","conversation_stage":"constraint","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-11T04:46:59+00:00","display_date":"2026-09-11","editor_images":[{"alt":"Australian Energy Regulator \u2014 Digital Guidance","description":"Person viewing energy regulation guidance webpage on tablet","source":"annex_v7_preloaded","source_image_id":"annex_real_003","url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/645c32b71b6e61ada0ec1cab_63f7fe9981f9dbcb2f8a8421_Image%2520%2526%2520video%2520area%2520-%252016_9.png"}],"freshness_warning":"","id":"annex-qa-17-05","image_ids":["annex_real_028","annex_real_020","annex_real_003","annex_real_023","annex_real_025","annex_real_012","annex_real_027","annex_real_005","annex_real_009","annex_real_031"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/614416a178cf26f6f184073e_HA-SVCR-Mobile-02.png","inline_image":false,"inline_image_role":"","json_url":"/answer/what-problems-can-ai-and-document-digitisation-help-uncover-before-they-become-expensive.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"preloaded_inline_media":true,"preloaded_inline_media_version":"annex-v7","public_disclaimer":"","publish_status":"published","published_at":"2026-09-11T04:46:59+00:00","question":"What problems can AI & Document Digitisation help uncover before they become expensive?","question_intent":"risk","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"what-problems-can-ai-and-document-digitisation-help-uncover-before-they-become-expensive","source":"approved_annex_public_brain","source_record_ids":["annex-orientation-ai","annex-capabilities-technical-design-and-development-01","annex-articles-from-disconnected-documents-to-a-user-friendly-website-02","annex-articles-from-disconnected-documents-to-a-user-friendly-website-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/articles/from-disconnected-documents-to-a-user-friendly-website","https://www.annex.com.au/capabilities/technical-design-and-development"],"status":"published","tags":["ai-document-digitisation","risk","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"Annex's published work does not point to a single mandatory toolset for ai & document digitisation. The digitisation pipeline was built in Azure and integrated into the Drupal CMS. The pipeline was built in Azure and integrated into Drupal. Prototypes, technical proofs, testing and platform choices are used when they help answer a real project question; the technology is selected around the client landscape and intended service rather than the other way around.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"AI & Document Digitisation","category_slug":"ai-document-digitisation","confidence":"grounded_in_approved_public_brain","conversation_stage":"options","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-11T04:46:59+00:00","display_date":"2026-09-11","editor_images":[],"freshness_warning":"","id":"annex-qa-17-06","image_ids":["annex_real_015","annex_real_008","annex_real_005","annex_real_004","annex_real_030","annex_real_028","annex_real_036","annex_real_032","annex_real_035","annex_real_019"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a2b22bef2f6986f9b032_projects-health-desktop1.png","inline_image":false,"inline_image_role":"","json_url":"/answer/what-methods-or-technical-choices-matter-most-in-ai-and-document-digitisation.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"public_disclaimer":"","publish_status":"published","published_at":"2026-09-11T04:46:59+00:00","question":"What methods or technical choices matter most in AI & Document Digitisation?","question_intent":"method","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"what-methods-or-technical-choices-matter-most-in-ai-and-document-digitisation","source":"approved_annex_public_brain","source_record_ids":["annex-orientation-ai","annex-capabilities-technical-design-and-development-01","annex-articles-from-disconnected-documents-to-a-user-friendly-website-02","annex-articles-from-disconnected-documents-to-a-user-friendly-website-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/articles/from-disconnected-documents-to-a-user-friendly-website","https://www.annex.com.au/capabilities/technical-design-and-development"],"status":"published","tags":["ai-document-digitisation","method","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"A useful published example is **Connecting it all together \u2014 Approach and solution**. Intuitive search experience The team designed an intuitive search experience which allows users to find documents as well as crucial excerpts within documents with ease. Thoughtful document-viewing experience \u200d The document-viewing experience makes it easy to find relevant information within each document. It is relevant because it shows Annex applying ai & document digitisation to a real delivery problem rather than describing the capability only in theory. The exact scope of a future engagement would still depend on that client's users, constraints and existing environment.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"AI & Document Digitisation","category_slug":"ai-document-digitisation","confidence":"grounded_in_approved_public_brain","conversation_stage":"proof","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-11T04:46:59+00:00","display_date":"2026-09-11","editor_images":[{"alt":"Home Affairs \u2014 Mobile Border Information","description":"Australian Government COVID-19 border updates webpage on smartphone","source":"annex_v7_preloaded","source_image_id":"annex_real_025","url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a65d0942bbb3639269ae_HA-COVID19-Mobile_1.png"},{"alt":"Administrative Review Tribunal \u2014 Desktop Service","description":"Website homepage showing government administrative review options","source":"annex_v7_preloaded","source_image_id":"annex_real_034","url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/674cd5c3cc4715837bf9dd49_projects-ART-testing-desktop.png"}],"freshness_warning":"","id":"annex-qa-17-07","image_ids":["annex_real_013","annex_real_024","annex_real_015","annex_real_026","annex_real_025","annex_real_019","annex_real_034","annex_real_028","annex_real_036","annex_real_030"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/613fdd8c0f07ad17c22659cb_reflections-on-2020.png","inline_image":true,"inline_image_role":"inline_contextual_or_project_evidence","json_url":"/answer/which-annex-project-best-shows-ai-and-document-digitisation-in-practice.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"preloaded_inline_media":true,"preloaded_inline_media_version":"annex-v7","public_disclaimer":"","publish_status":"published","published_at":"2026-09-11T04:46:59+00:00","question":"Which Annex project best shows AI & Document Digitisation in practice?","question_intent":"proof","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"which-annex-project-best-shows-ai-and-document-digitisation-in-practice","source":"approved_annex_public_brain","source_record_ids":["annex-orientation-ai","annex-capabilities-technical-design-and-development-01","annex-articles-from-disconnected-documents-to-a-user-friendly-website-02","annex-articles-from-disconnected-documents-to-a-user-friendly-website-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/articles/from-disconnected-documents-to-a-user-friendly-website","https://www.annex.com.au/capabilities/technical-design-and-development"],"status":"published","tags":["ai-document-digitisation","proof","annex","initial-seed","image-enhanced"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"Yes, that can be possible; Annex's published work includes delivery inside existing technical and organisational environments rather than only greenfield builds. Annex describes a project where its multidisciplinary team designed an AI-based document digitisation pipeline, a content management workflow and an accessible web front end. An efficient and easy-to-use content management system (CMS) for managing the review and publishing of documents and other web content. The sensible starting point is to identify what already works, what is constraining the service, and where integration or incremental change is safer than unnecessary replacement. The answer for a document repository or content-management workflow would depend on its actual condition and dependencies.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"AI & Document Digitisation","category_slug":"ai-document-digitisation","confidence":"grounded_in_approved_public_brain","conversation_stage":"implementation","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-11T04:46:59+00:00","display_date":"2026-09-11","editor_images":[],"freshness_warning":"","id":"annex-qa-17-08","image_ids":["annex_real_026","annex_real_009","annex_real_031","annex_real_023","annex_real_011","annex_real_021","annex_real_027","annex_real_012","annex_real_014","annex_real_024"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a6b8fcdb9027dd999a92_HA-SVCR_HeaderL.jpeg","inline_image":false,"inline_image_role":"","json_url":"/answer/can-annex-work-with-a-document-repository-or-content-management-workflow-rather-than-starting-again-from-scratch.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"public_disclaimer":"","publish_status":"published","published_at":"2026-09-11T04:46:59+00:00","question":"Can Annex work with a document repository or content-management workflow rather than starting again from scratch?","question_intent":"collaboration","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"can-annex-work-with-a-document-repository-or-content-management-workflow-rather-than-starting-again-from-scratch","source":"approved_annex_public_brain","source_record_ids":["annex-orientation-ai","annex-capabilities-technical-design-and-development-01","annex-articles-from-disconnected-documents-to-a-user-friendly-website-02","annex-articles-from-disconnected-documents-to-a-user-friendly-website-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/articles/from-disconnected-documents-to-a-user-friendly-website","https://www.annex.com.au/capabilities/technical-design-and-development"],"status":"published","tags":["ai-document-digitisation","collaboration","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"Annex uses evidence during delivery rather than treating quality as a final inspection step. We created an AI-based document digitisation pipeline to convert Word and PDF documents into a user-friendly web format. Annex describes a project where its multidisciplinary team designed an AI-based document digitisation pipeline, a content management workflow and an accessible web front end. Depending on the engagement, evidence can come from research, prototype validation, functional or accessibility testing, analytics and stakeholder feedback. The success measures should follow the real user and service goals; Annex does not publish one universal metric for every ai & document digitisation project.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"AI & Document Digitisation","category_slug":"ai-document-digitisation","confidence":"grounded_in_approved_public_brain","conversation_stage":"validation","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-11T04:46:59+00:00","display_date":"2026-09-11","editor_images":[{"alt":"ActewAGL \u2014 Design System Workshop","description":"Colorful sticky notes and scraps on a dark office table","source":"annex_v7_preloaded","source_image_id":"annex_real_020","url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a4eef5af9856239d13af_projects-actew-design-system-headerL.jpeg"}],"freshness_warning":"","id":"annex-qa-17-09","image_ids":["annex_real_025","annex_real_034","annex_real_013","annex_real_007","annex_real_021","annex_real_026","annex_real_023","annex_real_020","annex_real_022","annex_real_014"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a65d0942bbb3639269ae_HA-COVID19-Mobile_1.png","inline_image":false,"inline_image_role":"","json_url":"/answer/how-does-annex-keep-ai-and-document-digitisation-grounded-in-evidence-rather-than-assumptions.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"preloaded_inline_media":true,"preloaded_inline_media_version":"annex-v7","public_disclaimer":"","publish_status":"published","published_at":"2026-09-11T04:46:59+00:00","question":"How does Annex keep AI & Document Digitisation grounded in evidence rather than assumptions?","question_intent":"quality","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"how-does-annex-keep-ai-and-document-digitisation-grounded-in-evidence-rather-than-assumptions","source":"approved_annex_public_brain","source_record_ids":["annex-orientation-ai","annex-capabilities-technical-design-and-development-01","annex-articles-from-disconnected-documents-to-a-user-friendly-website-02","annex-articles-from-disconnected-documents-to-a-user-friendly-website-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/articles/from-disconnected-documents-to-a-user-friendly-website","https://www.annex.com.au/capabilities/technical-design-and-development"],"status":"published","tags":["ai-document-digitisation","quality","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"Before going deep into ai & document digitisation, the project needs a shared view of the problem, the users, the important stakeholders and the current environment. We held workshops with internal stakeholders to understand the documents and related communication channels, as well as architecture and security needs and constraints. Annex describes a project where its multidisciplinary team designed an AI-based document digitisation pipeline, a content management workflow and an accessible web front end. Annex's published methods also make content, integrations, accessibility, operational workflow and delivery constraints relevant when they affect the outcome. That context allows the team to choose an approach without pretending the solution is known before discovery.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"AI & Document Digitisation","category_slug":"ai-document-digitisation","confidence":"grounded_in_approved_public_brain","conversation_stage":"decision","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-11T04:46:59+00:00","display_date":"2026-09-11","editor_images":[],"freshness_warning":"","id":"annex-qa-17-10","image_ids":["annex_real_018","annex_real_024","annex_real_011","annex_real_020","annex_real_004","annex_real_002","annex_real_016","annex_real_029","annex_real_026","annex_real_031"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a3d83582efddf6826019_projects-actew-client-portal-desktop.png","inline_image":false,"inline_image_role":"","json_url":"/answer/what-should-a-client-clarify-before-beginning-work-around-ai-and-document-digitisation.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"public_disclaimer":"","publish_status":"published","published_at":"2026-09-11T04:46:59+00:00","question":"What should a client clarify before beginning work around AI & Document Digitisation?","question_intent":"decision","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"what-should-a-client-clarify-before-beginning-work-around-ai-and-document-digitisation","source":"approved_annex_public_brain","source_record_ids":["annex-orientation-ai","annex-capabilities-technical-design-and-development-01","annex-articles-from-disconnected-documents-to-a-user-friendly-website-02","annex-articles-from-disconnected-documents-to-a-user-friendly-website-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/articles/from-disconnected-documents-to-a-user-friendly-website","https://www.annex.com.au/capabilities/technical-design-and-development"],"status":"published","tags":["ai-document-digitisation","decision","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"}]}