{"category":{"category_image":{"alt":"Solution Architecture \u2014 illustrative Annex Digital Twin category image","caption":"Illustrative editorial image created for the Annex Digital Twin; not documentary project evidence.","category":"Solution Architecture","description":"A solution architect and senior team sketching a complex system architecture across a glass wall using abstract service nodes, integrations, data flows and cloud layers while discussing trade-offs with a client, crisp professional setting, no readable labels.","file_name":"scene_010_SOLUTION_ARCHITECTURE.jpg","image_url":"https://images.owntheconversation.com/story-factory/generated-stills/annexai-dt/d897f0e1/scene_010_SOLUTION_ARCHITECTURE.jpg","label":"Solution Architecture","slug":"solution-architecture","source":"otc_story_factory_annex_d897f0e1","updated_at":"2026-09-11T04:46:59+00:00","url":"https://images.owntheconversation.com/story-factory/generated-stills/annexai-dt/d897f0e1/scene_010_SOLUTION_ARCHITECTURE.jpg"},"category_image_url":"https://images.owntheconversation.com/story-factory/generated-stills/annexai-dt/d897f0e1/scene_010_SOLUTION_ARCHITECTURE.jpg","category_summary":"Architecture that connects business needs, user experience, technology, security and delivery constraints.","conversation_prompts":["What does Solution Architecture mean in the way Annex works?","When is Solution Architecture the right place to start?","What should a client clarify about Solution Architecture?"],"description":"Architecture that connects business needs, user experience, technology, security and delivery constraints.","feed_url":"/feeds/category/solution-architecture.xml","human_intro":"Architecture that connects business needs, user experience, technology, security and delivery constraints.","id":"annex-cat-09-solution-architecture","image":{"ai_generated":true,"caption":"Illustrative editorial image created for the Annex Digital Twin; 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not documentary project evidence.","categories":["Solution Architecture"],"category":"Solution Architecture","category_slug":"solution-architecture","description":"A solution architect and senior team sketching a complex system architecture across a glass wall using abstract service nodes, integrations, data flows and cloud layers while discussing trade-offs with a client, crisp professional setting, no readable labels.","documentary_image":false,"facility":"","id":"annex_generated_010","illustrative":true,"image_id":"annex_generated_010","image_url":"https://images.owntheconversation.com/story-factory/generated-stills/annexai-dt/d897f0e1/scene_010_SOLUTION_ARCHITECTURE.jpg","json_url":"/image/annex-generated-010.json","keywords":"Solution Architecture, solution-architecture, Annex digital consultancy","page_url":"/image/annex-generated-010","property_id":"","public_id":"annex-generated-010","scene":"Solution Architecture","source":"otc_story_factory_annex_d897f0e1","source_type":"ai_generated_editorial","title":"Solution Architecture","topics":"Solution Architecture, Solution Architecture","updated_at":"2026-09-11T04:46:59+00:00","url":"https://images.owntheconversation.com/story-factory/generated-stills/annexai-dt/d897f0e1/scene_010_SOLUTION_ARCHITECTURE.jpg"}],"qas":[{"ai_json_enabled":true,"answer":"Annex treats Solution Architecture as part of a wider digital-service problem, not as an isolated output. Architecture that connects business needs, user experience, technology, security and delivery constraints. The resulting design system is now available and being used for the ActewAGL development and design teams to guide and speed up the delivery of their ongoing retail and platform transformation. With their new app and website projects approved for redevelopment ActewAGL engaged Annex to deliver and document a Design System for the organisation. In practical terms, the aim is an architecture that supports delivery now and change later, with the shape of the work determined by the users, systems and delivery context.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Solution Architecture","category_slug":"solution-architecture","confidence":"grounded_in_approved_public_brain","conversation_stage":"clarification","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-11T04:46:59+00:00","display_date":"2026-09-11","editor_images":[],"freshness_warning":"","id":"annex-qa-09-01","image_ids":["annex_real_034","annex_real_029","annex_real_031","annex_real_001","annex_real_027","annex_real_007","annex_real_025","annex_real_019","annex_real_024","annex_real_006"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/674cd5c3cc4715837bf9dd49_projects-ART-testing-desktop.png","inline_image":false,"inline_image_role":"","json_url":"/answer/what-does-solution-architecture-mean-in-the-way-annex-approaches-digital-work.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"public_disclaimer":"","publish_status":"published","published_at":"2026-09-11T04:46:59+00:00","question":"What does Solution Architecture mean in the way Annex approaches digital work?","question_intent":"overview","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"what-does-solution-architecture-mean-in-the-way-annex-approaches-digital-work","source":"approved_annex_public_brain","source_record_ids":["annex-projects-always-up-to-date-information-on-covid-19-01","annex-projects-covid-19-updates-in-your-language-01","annex-projects-creating-consistent-experiences-01","annex-projects-helping-energy-innovators-power-ahead-02"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/always-up-to-date-information-on-covid-19","https://www.annex.com.au/projects/covid-19-updates-in-your-language","https://www.annex.com.au/projects/creating-consistent-experiences","https://www.annex.com.au/projects/helping-energy-innovators-power-ahead"],"status":"published","tags":["solution-architecture","overview","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"A strong signal is when individual components work in isolation but the overall service does not. Scale: Increased efficiency and consistency lead a company to build faster products at scale. With the need for rapid development and deployment, as well as the ability to have a coordinated content publishing workflow with governance, the Annex team worked with GovCMS to setup a new website on the GovCMS SaaS platform in under 24 hours. Annex's published work suggests diagnosing the underlying service, content, experience and technology constraints before locking into a solution. That is when solution architecture becomes useful: when the organisation needs to understand the real problem, not merely commission another feature.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Solution Architecture","category_slug":"solution-architecture","confidence":"grounded_in_approved_public_brain","conversation_stage":"problem","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-11T04:46:59+00:00","display_date":"2026-09-11","editor_images":[{"alt":"Home Affairs \u2014 COVID Border Information","description":"Laptop screen showing Australian government COVID-19 and border information","source":"annex_v7_preloaded","source_image_id":"annex_real_024","url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a6541519fe2ad3ffd66f_HA-COVID-19-Desktop_1.png"}],"freshness_warning":"","id":"annex-qa-09-02","image_ids":["annex_real_013","annex_real_033","annex_real_015","annex_real_027","annex_real_028","annex_real_024","annex_real_021","annex_real_012","annex_real_014","annex_real_025"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/613fdd8c0f07ad17c22659cb_reflections-on-2020.png","inline_image":false,"inline_image_role":"","json_url":"/answer/when-does-solution-architecture-become-the-right-place-to-start-a-digital-project.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"preloaded_inline_media":true,"preloaded_inline_media_version":"annex-v7","public_disclaimer":"","publish_status":"published","published_at":"2026-09-11T04:46:59+00:00","question":"When does Solution Architecture become the right place to start a digital project?","question_intent":"fit","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"when-does-solution-architecture-become-the-right-place-to-start-a-digital-project","source":"approved_annex_public_brain","source_record_ids":["annex-projects-always-up-to-date-information-on-covid-19-01","annex-projects-covid-19-updates-in-your-language-01","annex-projects-creating-consistent-experiences-01","annex-projects-helping-energy-innovators-power-ahead-02"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/always-up-to-date-information-on-covid-19","https://www.annex.com.au/projects/covid-19-updates-in-your-language","https://www.annex.com.au/projects/creating-consistent-experiences","https://www.annex.com.au/projects/helping-energy-innovators-power-ahead"],"status":"published","tags":["solution-architecture","fit","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"Annex approaches joining user needs, business rules and technology into a workable solution by combining the disciplines needed to test both desirability and feasibility. The resulting design system is now available and being used for the ActewAGL development and design teams to guide and speed up the delivery of their ongoing retail and platform transformation. With their new app and website projects approved for redevelopment ActewAGL engaged Annex to deliver and document a Design System for the organisation. The pattern across its published work is discovery first, evidence where it is useful, and then iterative design and technical delivery rather than a fixed one-size-fits-all method.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Solution Architecture","category_slug":"solution-architecture","confidence":"grounded_in_approved_public_brain","conversation_stage":"approach","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-11T04:46:59+00:00","display_date":"2026-09-11","editor_images":[],"freshness_warning":"","id":"annex-qa-09-03","image_ids":["annex_real_035","annex_real_015","annex_real_006","annex_real_030","annex_real_011","annex_real_008","annex_real_031","annex_real_005","annex_real_020","annex_real_013"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6760ee44557a47703ee7134d_6760ecbebd1b2bdfd870a5ee_ICS1.png","inline_image":false,"inline_image_role":"","json_url":"/answer/how-does-annex-approach-joining-user-needs-business-rules-and-technology-into-a-workable-solution.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"public_disclaimer":"","publish_status":"published","published_at":"2026-09-11T04:46:59+00:00","question":"How does Annex approach joining user needs, business rules and technology into a workable solution?","question_intent":"approach","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"how-does-annex-approach-joining-user-needs-business-rules-and-technology-into-a-workable-solution","source":"approved_annex_public_brain","source_record_ids":["annex-projects-always-up-to-date-information-on-covid-19-01","annex-projects-covid-19-updates-in-your-language-01","annex-projects-creating-consistent-experiences-01","annex-projects-helping-energy-innovators-power-ahead-02"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/always-up-to-date-information-on-covid-19","https://www.annex.com.au/projects/covid-19-updates-in-your-language","https://www.annex.com.au/projects/creating-consistent-experiences","https://www.annex.com.au/projects/helping-energy-innovators-power-ahead"],"status":"published","tags":["solution-architecture","approach","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"The connection matters because systems, security, integrations, delivery constraints and future change influence the same end-to-end experience. The resulting design system is now available and being used for the ActewAGL development and design teams to guide and speed up the delivery of their ongoing retail and platform transformation. With their new app and website projects approved for redevelopment ActewAGL engaged Annex to deliver and document a Design System for the organisation. Annex's published capability model brings those concerns together so that a decision in one area does not quietly create a problem somewhere else in the service or platform.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Solution Architecture","category_slug":"solution-architecture","confidence":"grounded_in_approved_public_brain","conversation_stage":"connection","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-11T04:46:59+00:00","display_date":"2026-09-11","editor_images":[],"freshness_warning":"","id":"annex-qa-09-04","image_ids":["annex_real_011","annex_real_001","annex_real_016","annex_real_017","annex_real_006","annex_real_034","annex_real_027","annex_real_002","annex_real_012","annex_real_026"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/60f1156deb38b5d4730ceb4a_DVA-Desktop.png","inline_image":false,"inline_image_role":"","json_url":"/answer/how-does-solution-architecture-connect-with-systems-security-integrations-delivery-constraints-and-future-change.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"public_disclaimer":"","publish_status":"published","published_at":"2026-09-11T04:46:59+00:00","question":"How does Solution Architecture connect with systems, security, integrations, delivery constraints and future change?","question_intent":"connection","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"how-does-solution-architecture-connect-with-systems-security-integrations-delivery-constraints-and-future-change","source":"approved_annex_public_brain","source_record_ids":["annex-projects-always-up-to-date-information-on-covid-19-01","annex-projects-covid-19-updates-in-your-language-01","annex-projects-creating-consistent-experiences-01","annex-projects-helping-energy-innovators-power-ahead-02"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/always-up-to-date-information-on-covid-19","https://www.annex.com.au/projects/covid-19-updates-in-your-language","https://www.annex.com.au/projects/creating-consistent-experiences","https://www.annex.com.au/projects/helping-energy-innovators-power-ahead"],"status":"published","tags":["solution-architecture","connection","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"The easy mistake is to scope solution architecture too narrowly. The purpose of this project was to develop a Digital collaboration solution for the incident response team where provisioning is simple, fast and electronic with appropriate security and access to both internal and external users, and helps track the decision process even post-event with the solution need to be compliant with relevant NAA policies for records management. Annex helped AMSA build an application using React and SharePoint to enable their teams to work across multiple platforms and devices (tablet, desktop, Android and Apple phones). Annex's examples show that accessibility, legacy technology, content structure, integrations, governance, scale, deadlines and stakeholder needs can all change the right answer. Surfacing those constraints early is part of reducing the risk of solving the wrong problem well.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Solution Architecture","category_slug":"solution-architecture","confidence":"grounded_in_approved_public_brain","conversation_stage":"constraint","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-11T04:46:59+00:00","display_date":"2026-09-11","editor_images":[{"alt":"Australian Energy Regulator \u2014 Digital Guidance","description":"Person viewing energy regulation guidance webpage on tablet","source":"annex_v7_preloaded","source_image_id":"annex_real_003","url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/645c32b71b6e61ada0ec1cab_63f7fe9981f9dbcb2f8a8421_Image%2520%2526%2520video%2520area%2520-%252016_9.png"}],"freshness_warning":"","id":"annex-qa-09-05","image_ids":["annex_real_014","annex_real_036","annex_real_023","annex_real_022","annex_real_017","annex_real_016","annex_real_010","annex_real_026","annex_real_003","annex_real_012"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a29b44145e0a93fa340e_projects-health-headerL.jpeg","inline_image":false,"inline_image_role":"","json_url":"/answer/what-problems-can-solution-architecture-help-uncover-before-they-become-expensive.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"preloaded_inline_media":true,"preloaded_inline_media_version":"annex-v7","public_disclaimer":"","publish_status":"published","published_at":"2026-09-11T04:46:59+00:00","question":"What problems can Solution Architecture help uncover before they become expensive?","question_intent":"risk","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"what-problems-can-solution-architecture-help-uncover-before-they-become-expensive","source":"approved_annex_public_brain","source_record_ids":["annex-projects-how-do-you-create-a-collaborative-digital-tool-01","annex-projects-always-up-to-date-information-on-covid-19-01","annex-projects-covid-19-updates-in-your-language-01","annex-projects-creating-consistent-experiences-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/how-do-you-create-a-collaborative-digital-tool","https://www.annex.com.au/projects/always-up-to-date-information-on-covid-19","https://www.annex.com.au/projects/covid-19-updates-in-your-language","https://www.annex.com.au/projects/creating-consistent-experiences"],"status":"published","tags":["solution-architecture","risk","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"Annex's published work does not point to a single mandatory toolset for solution architecture. Using Drupal 8 and its multilingual capability, the team created a website that can automatically translate English content into over 64 languages using google translate, and also allow manual human translation to be published when they were made available. Using Drupal, our team created a flexible admin experience for managing the navigation, pages, and repeatable components within the site. Prototypes, technical proofs, testing and platform choices are used when they help answer a real project question; the technology is selected around the client landscape and intended service rather than the other way around.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Solution Architecture","category_slug":"solution-architecture","confidence":"grounded_in_approved_public_brain","conversation_stage":"options","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-11T04:46:59+00:00","display_date":"2026-09-11","editor_images":[],"freshness_warning":"","id":"annex-qa-09-06","image_ids":["annex_real_021","annex_real_030","annex_real_011","annex_real_007","annex_real_004","annex_real_008","annex_real_029","annex_real_002","annex_real_022","annex_real_018"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a5352ddb409af0bcb75f_projects-actew-design-system-desktop2.png","inline_image":false,"inline_image_role":"","json_url":"/answer/what-methods-or-technical-choices-matter-most-in-solution-architecture.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"public_disclaimer":"","publish_status":"published","published_at":"2026-09-11T04:46:59+00:00","question":"What methods or technical choices matter most in Solution Architecture?","question_intent":"method","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"what-methods-or-technical-choices-matter-most-in-solution-architecture","source":"approved_annex_public_brain","source_record_ids":["annex-projects-always-up-to-date-information-on-covid-19-01","annex-projects-covid-19-updates-in-your-language-01","annex-projects-creating-consistent-experiences-01","annex-projects-helping-energy-innovators-power-ahead-02"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/always-up-to-date-information-on-covid-19","https://www.annex.com.au/projects/covid-19-updates-in-your-language","https://www.annex.com.au/projects/creating-consistent-experiences","https://www.annex.com.au/projects/helping-energy-innovators-power-ahead"],"status":"published","tags":["solution-architecture","method","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"A useful published example is **How do you create a collaborative digital tool?**. The purpose of this project was to develop a Digital collaboration solution for the incident response team where provisioning is simple, fast and electronic with appropriate security and access to both internal and external users, and helps track the decision process even post-event with the solution need to be compliant with relevant NAA policies for records management. Annex helped AMSA build an application using React and SharePoint to enable their teams to work across multiple platforms and devices (tablet, desktop, Android and Apple phones). It is relevant because it shows Annex applying solution architecture to a real delivery problem rather than describing the capability only in theory. The exact scope of a future engagement would still depend on that client's users, constraints and existing environment.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Solution Architecture","category_slug":"solution-architecture","confidence":"grounded_in_approved_public_brain","conversation_stage":"proof","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-11T04:46:59+00:00","display_date":"2026-09-11","editor_images":[{"alt":"Home Affairs \u2014 Rapid Crisis Response Hero","description":"Person walking with rolling luggage in modern airport terminal","source":"annex_v7_preloaded","source_image_id":"annex_real_023","url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a643690360a4ff444530_HA-COVID-19-HeaderL.jpeg"},{"alt":"WGEA \u2014 Design System","description":"Laptop screen showing web design system content cards examples","source":"annex_v7_preloaded","source_image_id":"annex_real_030","url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a74932a7fbc10210a333_WGEA_DS_Desktop.png"}],"freshness_warning":"","id":"annex-qa-09-07","image_ids":["annex_real_006","annex_real_025","annex_real_012","annex_real_022","annex_real_027","annex_real_005","annex_real_023","annex_real_030","annex_real_029","annex_real_008"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/60f114a19f67392037e51a8f_projects-amsa-mobile.png","inline_image":true,"inline_image_role":"inline_contextual_or_project_evidence","json_url":"/answer/which-annex-project-best-shows-solution-architecture-in-practice.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"preloaded_inline_media":true,"preloaded_inline_media_version":"annex-v7","public_disclaimer":"","publish_status":"published","published_at":"2026-09-11T04:46:59+00:00","question":"Which Annex project best shows Solution Architecture in practice?","question_intent":"proof","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"which-annex-project-best-shows-solution-architecture-in-practice","source":"approved_annex_public_brain","source_record_ids":["annex-projects-how-do-you-create-a-collaborative-digital-tool-01","annex-projects-always-up-to-date-information-on-covid-19-01","annex-projects-covid-19-updates-in-your-language-01","annex-projects-creating-consistent-experiences-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/how-do-you-create-a-collaborative-digital-tool","https://www.annex.com.au/projects/always-up-to-date-information-on-covid-19","https://www.annex.com.au/projects/covid-19-updates-in-your-language","https://www.annex.com.au/projects/creating-consistent-experiences"],"status":"published","tags":["solution-architecture","proof","annex","initial-seed","image-enhanced"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"Yes, that can be possible; Annex's published work includes delivery inside existing technical and organisational environments rather than only greenfield builds. The purpose of this project was to develop a Digital collaboration solution for the incident response team where provisioning is simple, fast and electronic with appropriate security and access to both internal and external users, and helps track the decision process even post-event with the solution need to be compliant with relevant NAA policies for records management. With the need for rapid development and deployment, as well as the ability to have a coordinated content publishing workflow with governance, the Annex team worked with GovCMS to setup a new website on the GovCMS SaaS platform in under 24 hours. The sensible starting point is to identify what already works, what is constraining the service, and where integration or incremental change is safer than unnecessary replacement. The answer for a mixed or legacy technical landscape would depend on its actual condition and dependencies.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Solution Architecture","category_slug":"solution-architecture","confidence":"grounded_in_approved_public_brain","conversation_stage":"implementation","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-11T04:46:59+00:00","display_date":"2026-09-11","editor_images":[],"freshness_warning":"","id":"annex-qa-09-08","image_ids":["annex_real_011","annex_real_010","annex_real_007","annex_real_016","annex_real_034","annex_real_017","annex_real_035","annex_real_005","annex_real_032","annex_real_003"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/60f1156deb38b5d4730ceb4a_DVA-Desktop.png","inline_image":false,"inline_image_role":"","json_url":"/answer/can-annex-work-with-a-mixed-or-legacy-technical-landscape-rather-than-starting-again-from-scratch.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"public_disclaimer":"","publish_status":"published","published_at":"2026-09-11T04:46:59+00:00","question":"Can Annex work with a mixed or legacy technical landscape rather than starting again from scratch?","question_intent":"collaboration","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"can-annex-work-with-a-mixed-or-legacy-technical-landscape-rather-than-starting-again-from-scratch","source":"approved_annex_public_brain","source_record_ids":["annex-projects-how-do-you-create-a-collaborative-digital-tool-01","annex-projects-always-up-to-date-information-on-covid-19-01","annex-projects-covid-19-updates-in-your-language-01","annex-projects-creating-consistent-experiences-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/how-do-you-create-a-collaborative-digital-tool","https://www.annex.com.au/projects/always-up-to-date-information-on-covid-19","https://www.annex.com.au/projects/covid-19-updates-in-your-language","https://www.annex.com.au/projects/creating-consistent-experiences"],"status":"published","tags":["solution-architecture","collaboration","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"Annex uses evidence during delivery rather than treating quality as a final inspection step. The purpose of this project was to develop a Digital collaboration solution for the incident response team where provisioning is simple, fast and electronic with appropriate security and access to both internal and external users, and helps track the decision process even post-event with the solution need to be compliant with relevant NAA policies for records management. Annex helped AMSA build an application using React and SharePoint to enable their teams to work across multiple platforms and devices (tablet, desktop, Android and Apple phones). Depending on the engagement, evidence can come from research, prototype validation, functional or accessibility testing, analytics and stakeholder feedback. The success measures should follow the real user and service goals; Annex does not publish one universal metric for every solution architecture project.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Solution Architecture","category_slug":"solution-architecture","confidence":"grounded_in_approved_public_brain","conversation_stage":"validation","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-11T04:46:59+00:00","display_date":"2026-09-11","editor_images":[{"alt":"ActewAGL \u2014 Brand and Design Guidelines","description":"Laptop screen displaying brand color guide and palette details","source":"annex_v7_preloaded","source_image_id":"annex_real_021","url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a5352ddb409af0bcb75f_projects-actew-design-system-desktop2.png"}],"freshness_warning":"","id":"annex-qa-09-09","image_ids":["annex_real_018","annex_real_031","annex_real_021","annex_real_034","annex_real_029","annex_real_006","annex_real_005","annex_real_035","annex_real_033","annex_real_032"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a3d83582efddf6826019_projects-actew-client-portal-desktop.png","inline_image":false,"inline_image_role":"","json_url":"/answer/how-does-annex-keep-solution-architecture-grounded-in-evidence-rather-than-assumptions.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"preloaded_inline_media":true,"preloaded_inline_media_version":"annex-v7","public_disclaimer":"","publish_status":"published","published_at":"2026-09-11T04:46:59+00:00","question":"How does Annex keep Solution Architecture grounded in evidence rather than assumptions?","question_intent":"quality","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"how-does-annex-keep-solution-architecture-grounded-in-evidence-rather-than-assumptions","source":"approved_annex_public_brain","source_record_ids":["annex-projects-how-do-you-create-a-collaborative-digital-tool-01","annex-projects-always-up-to-date-information-on-covid-19-01","annex-projects-covid-19-updates-in-your-language-01","annex-projects-creating-consistent-experiences-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/how-do-you-create-a-collaborative-digital-tool","https://www.annex.com.au/projects/always-up-to-date-information-on-covid-19","https://www.annex.com.au/projects/covid-19-updates-in-your-language","https://www.annex.com.au/projects/creating-consistent-experiences"],"status":"published","tags":["solution-architecture","quality","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"Before going deep into solution architecture, the project needs a shared view of the problem, the users, the important stakeholders and the current environment. By go-live the Home Affairs content team were able to populate and publish their COVID-19 content effectively. They can also consolidate content that was once published as downloadable PDF files into HTML and indexable content in any language the user decides. Annex's published methods also make content, integrations, accessibility, operational workflow and delivery constraints relevant when they affect the outcome. That context allows the team to choose an approach without pretending the solution is known before discovery.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Solution Architecture","category_slug":"solution-architecture","confidence":"grounded_in_approved_public_brain","conversation_stage":"decision","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-11T04:46:59+00:00","display_date":"2026-09-11","editor_images":[],"freshness_warning":"","id":"annex-qa-09-10","image_ids":["annex_real_036","annex_real_033","annex_real_008","annex_real_021","annex_real_005","annex_real_016","annex_real_030","annex_real_027","annex_real_020","annex_real_029"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6760ee44557a47703ee71350_6760ec878d67a10d22e772b1_ICS3.png","inline_image":false,"inline_image_role":"","json_url":"/answer/what-should-a-client-clarify-before-beginning-work-around-solution-architecture.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"public_disclaimer":"","publish_status":"published","published_at":"2026-09-11T04:46:59+00:00","question":"What should a client clarify before beginning work around Solution Architecture?","question_intent":"decision","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"what-should-a-client-clarify-before-beginning-work-around-solution-architecture","source":"approved_annex_public_brain","source_record_ids":["annex-projects-always-up-to-date-information-on-covid-19-01","annex-projects-covid-19-updates-in-your-language-01","annex-projects-creating-consistent-experiences-01","annex-projects-helping-energy-innovators-power-ahead-02"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/always-up-to-date-information-on-covid-19","https://www.annex.com.au/projects/covid-19-updates-in-your-language","https://www.annex.com.au/projects/creating-consistent-experiences","https://www.annex.com.au/projects/helping-energy-innovators-power-ahead"],"status":"published","tags":["solution-architecture","decision","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"}]}