Annex uses evidence during delivery rather than treating quality as a final inspection step. We created an AI-based document digitisation pipeline to convert Word and PDF documents into a user-friendly web format. Annex describes a project where its multidisciplinary team designed an AI-based document digitisation pipeline, a content management workflow and an accessible web front end. Depending on the engagement, evidence can come from research, prototype validation, functional or accessibility testing, analytics and stakeholder feedback. The success measures should follow the real user and service goals; Annex does not publish one universal metric for every ai & document digitisation project.







