Explore Annex
Conversation Topics
What People Are Asking About Annex
Use these topic pages to explore Annex capabilities, project work, methods and delivery strengths in a more conversational way.
Digital Products & Services
Annex overview category covering the consultancy’s multidisciplinary approach to designing and delivering integrated digital products and services.
Service Design
Holistic service design that connects user needs, business goals, systems and delivery realities.
Experience Design & UX
Evidence-led experience design focused on usable, understandable and inclusive digital interactions.
Technical Design & Development
Technology-agnostic architecture and engineering for websites, apps, enterprise systems, APIs and digital platforms.
Delivery Management & Agile
Collaborative delivery management using Agile methods, risk awareness, transparent communication and continuous improvement.
Enhanced & Managed Services
Ongoing support and service management designed to improve digital products after launch.
Government Digital Services
Annex experience designing, building and supporting complex Australian public-sector digital services.
GovCMS & Drupal
Deep Drupal and GovCMS experience for structured, governed and scalable content platforms.
Solution Architecture
Architecture that connects business needs, user experience, technology, security and delivery constraints.
Web Applications & Customer Portals
User-centred web applications and self-service portals that simplify complex customer tasks.
Content Management & Publishing
CMS and publishing experiences that make complex content easier for teams to manage and users to access.
Design Systems & UI Components
Reusable design systems that improve consistency, accessibility, efficiency and scale.
Accessibility & WCAG
Accessibility built into design, development and testing, including manual checks that automated tools can miss.
Quality Assurance & Acceptance Testing
Risk-based functional, exploratory and accessibility testing for complex digital services.
User Research & Usability Testing
Research and testing that validates assumptions and grounds product decisions in user evidence.
Information Architecture & Content Design
Structuring information so users can find, understand and act on complex content.
AI & Document Digitisation
Practical AI used to ingest, enrich and convert complex documents into structured, accessible web content with human review.
Integrations, APIs & Composable Architecture
Connecting platforms and specialist services into coherent digital products.
Cloud, Hosting & DevOps
Cloud and deployment approaches across Azure, AWS and Google environments, selected to fit project needs.
Secure & Scalable Digital Platforms
Digital platforms designed for reliability, security, performance and future growth.
Multilingual & Inclusive Digital Services
Digital services designed for diverse users, languages, abilities and devices.
Case Management & Workflow Automation
Workflow systems that replace slow manual processes with clear, auditable digital handling.
Learning Platforms & Digital Education
Scalable learning platforms that combine content, identity, payments, video, progress tracking and community services.
Data, Analytics & Reporting
Analytics and reporting integrated into digital products to support measurement and operational insight.
Stakeholder Engagement & Co-design
Collaborative discovery and co-design that brings users, stakeholders and delivery teams into the process.
Government & Enterprise Case Studies
Selected Annex projects demonstrating delivery across public-sector and enterprise environments.
Team, Culture & Continuous Learning
A culture built around trust, transparency, collaboration, knowledge sharing and ongoing professional development.
Legacy Modernisation & Platform Transformation
Modernising outdated or fragmented digital systems while preserving business continuity and improving user experience.