The easy mistake is to scope solution architecture too narrowly. The purpose of this project was to develop a Digital collaboration solution for the incident response team where provisioning is simple, fast and electronic with appropriate security and access to both internal and external users, and helps track the decision process even post-event with the solution need to be compliant with relevant NAA policies for records management. Annex helped AMSA build an application using React and SharePoint to enable their teams to work across multiple platforms and devices (tablet, desktop, Android and Apple phones). Annex's examples show that accessibility, legacy technology, content structure, integrations, governance, scale, deadlines and stakeholder needs can all change the right answer. Surfacing those constraints early is part of reducing the risk of solving the wrong problem well.








