What should a client clarify before beginning work around Solution…

Before going deep into solution architecture, the project needs a shared view of the problem, the users, the important stakeholders and the current environment. By go-live the Home Affairs content team were able to populate and publish their COVID-19 content effectively. They can also consolidate content that was once published as downloadable PDF files into HTML and indexable content in any language the user decides. Annex's published methods also make content, integrations, accessibility, operational workflow and delivery constraints relevant when they affect the outcome. That context allows the team to choose an approach without pretending the solution is known before discovery.

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Use this answer as a practical starting point. Current scope, specifications, compatibility, availability, pricing, timing and next steps should be confirmed directly with Annex where they affect a decision.

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Previous questionWhat does Solution Architecture mean in the way Annex approaches digital work?

Annex treats Solution Architecture as part of a wider digital-service problem, not as an isolated output. Architecture that connects business needs, user experience, technology, security and delivery constraints. The resulting design system is now available and being used for the ActewAGL developmen…

Yes, that can be possible; Annex's published work includes delivery inside existing technical and organisational environments rather than only greenfield builds. The purpose of this project was to develop a Digital collaboration solution for the incident response team where provisioning is simple, f…

Annex approaches joining user needs, business rules and technology into a workable solution by combining the disciplines needed to test both desirability and feasibility. The resulting design system is now available and being used for the ActewAGL development and design teams to guide and speed up t…

Annex uses evidence during delivery rather than treating quality as a final inspection step. The purpose of this project was to develop a Digital collaboration solution for the incident response team where provisioning is simple, fast and electronic with appropriate security and access to both inter…

The connection matters because systems, security, integrations, delivery constraints and future change influence the same end-to-end experience. The resulting design system is now available and being used for the ActewAGL development and design teams to guide and speed up the delivery of their ongoi…