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What should a project team agree on before moving deeply into Information Architecture & Content Design?

Information Architecture & Content Design · 2026-09-11

Before going deep into information architecture & content design, the project needs a shared view of the problem, the users, the important stakeholders and the current environment. Informed by the insights gained from Discovery, the team developed an Information Architecture (IA) and supporting navigational structure that makes it easy for Energy Innovators to find relevant information and tools they need to achieve their goals. We created a comprehensive information architecture to guide users through the site and to the most pertinent information for them. Annex's published methods also make content, integrations, accessibility, operational workflow and delivery constraints relevant when they affect the outcome. That context allows the team to choose an approach without pretending the solution is known before discovery.

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Use this answer as a practical starting point. Current scope, specifications, compatibility, availability, pricing, timing and next steps should be confirmed directly with Annex where they affect a decision.

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Previous questionWhy is Information Architecture & Content Design more than a narrow technical deliverable?

Annex treats Information Architecture & Content Design as part of a wider digital-service problem, not as an isolated output. Structuring information so users can find, understand and act on complex content. We partnered with AER to help them better understand the problem to be solved, then name, br…

Related follow-upCan you point to real Annex work connected with Information Architecture & Content Design?

A useful published example is **Always up-to-date information on COVID-19**. We created a comprehensive information architecture to guide users through the site and to the most pertinent information for them. With the need for rapid development and deployment, as well as the ability to have a coordi…

Related follow-upHow does Annex deal with changing requirements or constraints in Information Architecture & Content Design?

The easy mistake is to scope information architecture & content design too narrowly. We created a comprehensive information architecture to guide users through the site and to the most pertinent information for them. With the need for rapid development and deployment, as well as the ability to have …

Related follow-upHow does Annex reduce the risk of building the wrong thing in Information Architecture & Content Design?

Annex uses evidence during delivery rather than treating quality as a final inspection step. We created a comprehensive information architecture to guide users through the site and to the most pertinent information for them. Following a comprehensive design and content strategy the team implemented …

Related follow-upHow does Annex turn organising complex information so people can find and understand what matters into practical delivery?

Annex approaches organising complex information so people can find and understand what matters by combining the disciplines needed to test both desirability and feasibility. Informed by the insights gained from Discovery, the team developed an Information Architecture (IA) and supporting navigationa…

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