Information Architecture & Content Design

Annex treats Information Architecture & Content Design as part of a wider digital-service problem, not as an isolated output. Structuring information so users can find, understand and act on complex content. We partnered with AER to help them better understand the problem to be solved, then name, brand, design and deliver a website that would meet the needs of Energy Innovators. Our experience design process will help you identify the right problems, which…

A strong signal is when large content estates become redundant, duplicated or difficult to navigate. Informed by the insights gained from Discovery, the team developed an Information Architecture (IA) and supporting navigational structure that makes it easy for Energy Innovators to find relevant information and tools they need to achieve their goals. We partnered with AER to help them better understand the problem to be solved, then name, brand, design and…

Annex approaches organising complex information so people can find and understand what matters by combining the disciplines needed to test both desirability and feasibility. Informed by the insights gained from Discovery, the team developed an Information Architecture (IA) and supporting navigational structure that makes it easy for Energy Innovators to find relevant information and tools they need to achieve their goals. Our experience design process will…

The connection matters because content structure, navigation, search and user journeys influence the same end-to-end experience. Informed by the insights gained from Discovery, the team developed an Information Architecture (IA) and supporting navigational structure that makes it easy for Energy Innovators to find relevant information and tools they need to achieve their goals. We created a comprehensive information architecture to guide users through the …

The easy mistake is to scope information architecture & content design too narrowly. We created a comprehensive information architecture to guide users through the site and to the most pertinent information for them. With the need for rapid development and deployment, as well as the ability to have a coordinated content publishing workflow with governance, the Annex team worked with GovCMS to setup a new website on the GovCMS SaaS platform in under 24 hour…

Annex's published work does not point to a single mandatory toolset for information architecture & content design. The pipeline was built in Azure and integrated into Drupal. Informed by the insights gained from Discovery, the team developed an Information Architecture (IA) and supporting navigational structure that makes it easy for Energy Innovators to find relevant information and tools they need to achieve their goals. Prototypes, technical proofs, tes…

A useful published example is **Always up-to-date information on COVID-19**. We created a comprehensive information architecture to guide users through the site and to the most pertinent information for them. With the need for rapid development and deployment, as well as the ability to have a coordinated content publishing workflow with governance, the Annex team worked with GovCMS to setup a new website on the GovCMS SaaS platform in under 24 hours. It is…

Yes, that can be possible; Annex's published work includes delivery inside existing technical and organisational environments rather than only greenfield builds. Throughout the development process, Annex worked with Pragma Partners content writers and created a pre-production environment where DVA content was created, migrated and reviewed using the publishing workflow. With the need for rapid development and deployment, as well as the ability to have a co…

Annex uses evidence during delivery rather than treating quality as a final inspection step. We created a comprehensive information architecture to guide users through the site and to the most pertinent information for them. Following a comprehensive design and content strategy the team implemented a design and content style guide. Depending on the engagement, evidence can come from research, prototype validation, functional or accessibility testing, analy…

Before going deep into information architecture & content design, the project needs a shared view of the problem, the users, the important stakeholders and the current environment. Informed by the insights gained from Discovery, the team developed an Information Architecture (IA) and supporting navigational structure that makes it easy for Energy Innovators to find relevant information and tools they need to achieve their goals. We created a comprehensive …