Public Questions & Answers

The easy mistake is to scope enhanced & managed services too narrowly. In parallel to the production of the guide, our Visual and Interaction Design lead worked on how the website could be refreshed and designed to improve readability, accessibility and comprehension. Then we provide ongoing support through our Enhanced Services offering. Annex's examples show that accessibility, legacy technology, content structure, integrations, governance, scale, deadli…

Annex's published work does not point to a single mandatory toolset for enhanced & managed services. They help the process run smoothly and help products get built and built well. Then we provide ongoing support through our Enhanced Services offering. Prototypes, technical proofs, testing and platform choices are used when they help answer a real project question; the technology is selected around the client landscape and intended service rather than the o…

A useful published example is **Enabling businesses to hire veterans**. In parallel to the production of the guide, our Visual and Interaction Design lead worked on how the website could be refreshed and designed to improve readability, accessibility and comprehension. Throughout the development process, Annex worked with Pragma Partners content writers and created a pre-production environment where DVA content was created, migrated and reviewed using the …

Yes, that can be possible; Annex's published work includes delivery inside existing technical and organisational environments rather than only greenfield builds. Throughout the development process, Annex worked with Pragma Partners content writers and created a pre-production environment where DVA content was created, migrated and reviewed using the publishing workflow. Following a comprehensive design and content strategy the team implemented a design and…

Annex uses evidence during delivery rather than treating quality as a final inspection step. In parallel to the production of the guide, our Visual and Interaction Design lead worked on how the website could be refreshed and designed to improve readability, accessibility and comprehension. Then we provide ongoing support through our Enhanced Services offering. Depending on the engagement, evidence can come from research, prototype validation, functional or…

Before going deep into enhanced & managed services, the project needs a shared view of the problem, the users, the important stakeholders and the current environment. Then we provide ongoing support through our Enhanced Services offering. Our team brings service design, user experience, architecture, software engineering, delivery management and consulting to work together holistically, harmoniously, and objectively. Annex's published methods also make con…

Annex treats Government Digital Services as part of a wider digital-service problem, not as an isolated output. Annex experience designing, building and supporting complex Australian public-sector digital services. These examples show experience with public-facing services, complex workflows, accessibility, governance, content publishing, testing and secure digital delivery. Building everything from small applications for startups & not-for-profits, to com…

A strong signal is when public services must work for broad audiences under policy and operational constraints. Building everything from small applications for startups & not-for-profits, to complex Government applications and websites, we are always enthusiastic about bringing your projects to life. These examples show experience with public-facing services, complex workflows, accessibility, governance, content publishing, testing and secure digital deliv…

Annex approaches delivering public-facing digital services in complex government environments by combining the disciplines needed to test both desirability and feasibility. These examples show experience with public-facing services, complex workflows, accessibility, governance, content publishing, testing and secure digital delivery. Building everything from small applications for startups & not-for-profits, to complex Government applications and websites,…

The connection matters because accessibility, governance, content, security and delivery influence the same end-to-end experience. These examples show experience with public-facing services, complex workflows, accessibility, governance, content publishing, testing and secure digital delivery. Annex emphasises fit with the client technical landscape, secure and scalable delivery, integrated systems and usable content-management backends. Annex's published c…

The easy mistake is to scope government digital services too narrowly. With the need for rapid development and deployment, as well as the ability to have a coordinated content publishing workflow with governance, the Annex team worked with GovCMS to setup a new website on the GovCMS SaaS platform in under 24 hours. Building everything from small applications for startups & not-for-profits, to complex Government applications and websites, we are always enth…

Annex's published work does not point to a single mandatory toolset for government digital services. Public examples and capability pages reference Drupal, GovCMS, JavaScript, ReactJS, NodeJS, NextJS, Sitecore, SharePoint, Azure, AWS, Google cloud services, Auth0, Stripe, Firestore, Storybook and other technologies. These examples show experience with public-facing services, complex workflows, accessibility, governance, content publishing, testing and secu…

A useful published example is **Always up-to-date information on COVID-19**. With the need for rapid development and deployment, as well as the ability to have a coordinated content publishing workflow with governance, the Annex team worked with GovCMS to setup a new website on the GovCMS SaaS platform in under 24 hours. We created a comprehensive information architecture to guide users through the site and to the most pertinent information for them. It is…

Yes, that can be possible; Annex's published work includes delivery inside existing technical and organisational environments rather than only greenfield builds. With the need for rapid development and deployment, as well as the ability to have a coordinated content publishing workflow with governance, the Annex team worked with GovCMS to setup a new website on the GovCMS SaaS platform in under 24 hours. By go-live the Home Affairs content team were able t…

Annex uses evidence during delivery rather than treating quality as a final inspection step. Building everything from small applications for startups & not-for-profits, to complex Government applications and websites, we are always enthusiastic about bringing your projects to life. With the need for rapid development and deployment, as well as the ability to have a coordinated content publishing workflow with governance, the Annex team worked with GovCMS t…

Before going deep into government digital services, the project needs a shared view of the problem, the users, the important stakeholders and the current environment. These examples show experience with public-facing services, complex workflows, accessibility, governance, content publishing, testing and secure digital delivery. Building everything from small applications for startups & not-for-profits, to complex Government applications and websites, we ar…

Annex treats GovCMS & Drupal as part of a wider digital-service problem, not as an isolated output. Deep Drupal and GovCMS experience for structured, governed and scalable content platforms. With the need for rapid development and deployment, as well as the ability to have a coordinated content publishing workflow with governance, the Annex team worked with GovCMS to setup a new website on the GovCMS SaaS platform in under 24 hours. Following a comprehensi…

A strong signal is when legacy CMS estates or complex publishing needs constrain change. With the need for rapid development and deployment, as well as the ability to have a coordinated content publishing workflow with governance, the Annex team worked with GovCMS to setup a new website on the GovCMS SaaS platform in under 24 hours. Having this environment created an opportunity to train content writers to use Drupal, as well as migrating and approving con…